Privacy Policy
This Privacy Policy explains how Jreami Design collects, uses, and protects your personal data. Jreami Design is committed to handling your information responsibly and in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
By using this website or engaging Jreami Design for services, you agree to the collection and use of your information as described in this policy.
HOW WE USE YOUR DATA
Your data is used for the following purposes:
Jreami Design will never sell your personal data to third parties, and will never use it for any purpose beyond those listed above.
- To respond to enquiries and communicate with you about your project
- To fulfil the services outlined in your contract and deliver your project
- To process payments and manage invoicing
- To send you emails relevant to your project or booking
- To send you marketing emails, newsletters, or updates if you have opted in to our mailing list
- To improve our website and understand how visitors use it, via anonymised analytics data
Jreami Design will never sell your personal data to third parties, and will never use it for any purpose beyond those listed above.
LEGAL BASIS FOR PROCESSING
Under UK GDPR, Jreami Design processes your personal data on the following legal grounds:
Contract: To fulfil our obligations under the client agreement and deliver the services you have paid for.
Legitimate Interests: To manage client communications, maintain business records, and improve our services.
Consent: To send marketing emails to subscribers who have opted in. You may withdraw consent at any time by unsubscribing.
Contract: To fulfil our obligations under the client agreement and deliver the services you have paid for.
Legitimate Interests: To manage client communications, maintain business records, and improve our services.
Consent: To send marketing emails to subscribers who have opted in. You may withdraw consent at any time by unsubscribing.
COOKIE & ANALYTICS
Jreami Design uses Google Analytics to collect anonymised data about how visitors use this website. This may include information such as pages visited, time spent on the site, and general location data. This data is used solely to improve the website experience and is not linked to any personally identifiable information.
Google Analytics uses cookies small text files stored on your device to collect this data. You can opt out of Google Analytics tracking at any time by adjusting your browser settings or using the Google Analytics Opt-Out Browser Add-on.
By continuing to use this website, you consent to the use of cookies as described above. You may disable cookies in your browser settings at any time, though this may affect the functionality of certain parts of the website.
Google Analytics uses cookies small text files stored on your device to collect this data. You can opt out of Google Analytics tracking at any time by adjusting your browser settings or using the Google Analytics Opt-Out Browser Add-on.
By continuing to use this website, you consent to the use of cookies as described above. You may disable cookies in your browser settings at any time, though this may affect the functionality of certain parts of the website.
THIRD PARTY SERVICES
Jreami Design uses the following third-party tools to operate the business. Each provider has their own privacy policy and data processing practices:
Stripe: Your payment details are entered directly into Stripe's secure platform. Jreami Design does not store or access your card information. See stripe.com/gb/privacy.
Klarna: By selecting Klarna, your data is shared with Klarna in accordance with their privacy policy. See klarna.com/uk/privacy.
Dubsado: Client data including name, email, and project details are stored within Dubsado. See dubsado.com/privacy-policy.
Flodesk: If you subscribe to the Jreami Design mailing list, your name and email address are stored in Flodesk. See flodesk.com/privacy.
All third-party providers are required to handle your data securely and in accordance with applicable data protection law.
Stripe: Your payment details are entered directly into Stripe's secure platform. Jreami Design does not store or access your card information. See stripe.com/gb/privacy.
Klarna: By selecting Klarna, your data is shared with Klarna in accordance with their privacy policy. See klarna.com/uk/privacy.
Dubsado: Client data including name, email, and project details are stored within Dubsado. See dubsado.com/privacy-policy.
Flodesk: If you subscribe to the Jreami Design mailing list, your name and email address are stored in Flodesk. See flodesk.com/privacy.
All third-party providers are required to handle your data securely and in accordance with applicable data protection law.
HOW WE COLLECT YOUR DATA
We collect your data in the following ways:
- When you submit an enquiry form on jreamidesign.com
- When you sign a contract or make a payment
- When you subscribe to the Jreami Design mailing list or download a free resource
- Through cookies and analytics tools when you browse the website (see Section 6)
DATA WE COLLECT
Jreami Design collects the following personal data:
From clients and prospective clients:
From website visitors and email subscribers:
From clients and prospective clients:
- Full name
- Email address
- Business name and relevant business details
- Payment information (processed securely via Stripe or Klarna)
- Project briefs and any content you provide during the course of a project
From website visitors and email subscribers:
- Name and email address (when you sign up to the Jreami Design mailing list or download a freebie)
- Usage data collected automatically via Google Analytics
Contact
HOW LONG WE KEEP YOUR DATA
Jreami Design retains your personal data for as long as is necessary to fulfil the purposes outlined in this policy:
Client project data and communications are retained for up to 6 months following the completion of a project, after which they are securely deleted.
Payment records may be retained for up to 7 years in accordance with UK tax and accounting requirements.
Email subscriber data is retained for as long as you remain subscribed. You may unsubscribe at any time.
Client project data and communications are retained for up to 6 months following the completion of a project, after which they are securely deleted.
Payment records may be retained for up to 7 years in accordance with UK tax and accounting requirements.
Email subscriber data is retained for as long as you remain subscribed. You may unsubscribe at any time.
YOUR RIGHTS
Under UK GDPR, you have the following rights regarding your personal data:
The right to access: you may request a copy of the personal data we hold about you.
The right to rectification: you may request that we correct any inaccurate or incomplete data.
The right to erasure: you may request that we delete your personal data, subject to any legal obligations to retain it.
The right to restrict processing: you may request that we limit how we use your data in certain circumstances.
The right to object: you may object to us processing your data for marketing purposes at any time.
The right to withdraw consent: where processing is based on consent (e.g. mailing list), you may withdraw it at any time without affecting the lawfulness of prior processing.
To exercise any of these rights, please contact us at contact@jreamidesign.com. We will respond to all requests within 30 days.
The right to access: you may request a copy of the personal data we hold about you.
The right to rectification: you may request that we correct any inaccurate or incomplete data.
The right to erasure: you may request that we delete your personal data, subject to any legal obligations to retain it.
The right to restrict processing: you may request that we limit how we use your data in certain circumstances.
The right to object: you may object to us processing your data for marketing purposes at any time.
The right to withdraw consent: where processing is based on consent (e.g. mailing list), you may withdraw it at any time without affecting the lawfulness of prior processing.
To exercise any of these rights, please contact us at contact@jreamidesign.com. We will respond to all requests within 30 days.
DATA SECURITY
Jreami Design takes reasonable steps to protect your personal data from unauthorised access, loss, or disclosure. All client communications are conducted via email, and payment processing is handled entirely by PCI-compliant third-party providers (Stripe and Klarna).
While we take data security seriously, no method of transmission over the internet is 100% secure. We cannot guarantee the absolute security of data transmitted to us electronically.
While we take data security seriously, no method of transmission over the internet is 100% secure. We cannot guarantee the absolute security of data transmitted to us electronically.
INTERNATIONAL DATA TRANSFERS
Some of the third-party tools we use may process data outside of the UK or European Economic Area (EEA). Where this is the case, we ensure that appropriate safeguards are in place in accordance with UK GDPR requirements. Please refer to the individual privacy policies of our third-party providers for further information.
CHILDRENS PRIVACY
Jreami Design's services and website are not directed at individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe we have inadvertently collected data from someone under 18, please contact us immediately at contact@jreamidesign.com.
COMPLAINTS
If you have concerns about how Jreami Design handles your personal data, please contact us in the first instance at contact@jreamidesign.com and we will do our best to resolve the matter.
If you remain unsatisfied, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's data protection authority:
Website: ico.org.uk
Phone: 0303 123 1113
If you remain unsatisfied, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's data protection authority:
Website: ico.org.uk
Phone: 0303 123 1113
AMENDMENTS
Jreami Design reserves the right to update this Privacy Policy at any time. Any changes will be published at jreamidesign.com and will take effect immediately upon publication. We encourage you to review this page periodically.
